join our team and help lgbtq+ young people facing homelessness

About Us 

akt is the UK’s national LGBTQ+ youth homelessness charity. Founded in 1989, we operates service centres in London, Manchester and Newcastle and provide support across the UK through our Digital Service. Last year, akt worked with over 1150 vulnerable young people.

We exist because of a simple but powerful thought that no young person should have to choose between a safe home and being who they are.

Today, young LGBTQ+ people are still at an increased risk of homelessness and are twice as likely to end up hidden homeless than their peers. akt provides support and routes to safe homes so that young people can thrive.

The Team

This role sits within akt’s London service centre as part of the London Services team and is supervised by the London Services Manager. Other members of the team include Senior Caseworker and caseworkers. 

Job Summary

• To work with the current Senior Case Worker (SCW) to triage new referrals, prioritise need and allocate new cases to the Services team, and maintain accurate records.

• To manage your own caseload of young people, supporting more complex cases as an SCW 
• To provide cover, where appropriate, in the other London Senior Case Worker’s absence.

• To carry out holistic assessments of the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to provide advice, support and advocacy to resolve housing or related issues.  

• Offer support to volunteers and social work students to welcome them and integrate them within akt Services team.  

• Offer support, advice and guidance to London Services Team where applicable, with the current Senior Case Worker (SCW), demonstrate boundaried relationships and a professional approach with the team 

• Contribute to and maintain resources and signposting routes to enable young people to engage with appropriate services.  

• Finding accommodation options and housing solutions for young people and being creative in sourcing new accommodation routes and building relationships with accommodation providers in cooperation with the Services team. 

More information about the job role and benefits can be found in the documents attached to this vacancy. 

We've also attached application guidance to help you fill in our application form. If you follow this guidance you'll be more likely to be shortlisted for interview so we'd recommend taking a look! 

Application deadline: midnight (11.59pm) on 25th March 2026

Interviews: 8th & 9th April  2026